How can I access care outside of normal opening hours?
If urgent present to the sunshine coast university hospital or Buderim private hospital emergency departments.
In the event of a major emergency day or night such as chest pain, breathing difficulties or a serious accident, patients should call
000 immediately.
For non-urgent medical treatment please book an appointment online.
Will On Point Family Practice send me reminders about my appointment?
SMS messages are sent for a variety of health management purposes at On Point Family Practice.
These may include:Appointment reminders – a reminder message will be sent the day prior to your appointment.
Health reminders (e.g. cervical screening/care plans etc).
Health recalls (e.g. follow up of test results).
We need to ensure that your mobile number is up to date at each visit to ensure that this information is sent to the correct number. Patients must be aware that if another person can access their mobile phone then the confidentiality of these communications cannot be protected by the practice.
If you would like to know more, please read our
Practice Communication Policy.How does On Point Family Practice manage patient health information?
On Point Family Practice is committed to protecting the privacy of our patients within our practice. Information collected is kept strictly confidential and used only for the medical and health care of patients. Our Kawana Waters practice is bound by the Federal Privacy Act 1998 and National Privacy Principles, and has systems in place to protect the privacy, security, quality and integrity of the data held electronically.
For further information, please read our
Privacy Policy.
How can I provide feedback to the practice?
We value patient feedback at On Point Family Practice. Please speak to your doctor or our practice manager if you have any comments or concerns. Our goal is to address and resolve issues directly. However, should you need to you can escalate a complaint to:
Office of the Health Ombudsman
PO Box 13281 George Street
Brisbane Qld 4003
Ph:
133 646
Does your practice offer bulk bill consultations?
We do not offer bulk billing due to the extensive and comprehensive nature of our generous consultations. There are Medicare rebates available. Please head to our
Fees and Consultations page for further details.
Who are the doctors at On Point Family Practice?
Meet the private billing general practitioners at On Point Family Practice.
Dr Alexander BaggottDr Kate BaggottDr Michael Jokic
Is there wheelchair access to the clinic?
Yes, we are located on the ground floor and can be accessed via wheel chair and other wheeled walking aids.
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Will On Point Family Practice send me reminders about my appointment?
SMS messages are sent for a variety of health management purposes at On Point Family Practice.
These may include:Appointment reminders – a reminder message will be sent the day prior to your appointment.
Health reminders (e.g. cervical screening/care plans etc).
Health recalls (e.g. follow up of test results).
We need to ensure that your mobile number is up to date at each visit to ensure that this information is sent to the correct number. Patients must be aware that if another person can access their mobile phone then the confidentiality of these communications cannot be protected by the practice.
If you would like to know more, please read our
Practice Communication Policy.How does On Point Family Practice manage patient health information?
On Point Family Practice is committed to protecting the privacy of our patients within our practice. Information collected is kept strictly confidential and used only for the medical and health care of patients. Our Kawana Waters practice is bound by the Federal Privacy Act 1998 and National Privacy Principles, and has systems in place to protect the privacy, security, quality and integrity of the data held electronically.
For further information, please read our
Privacy Policy.
How can I provide feedback to the practice?
We value patient feedback at On Point Family Practice. Please speak to your doctor or our practice manager if you have any comments or concerns. Our goal is to address and resolve issues directly. However, should you need to you can escalate a complaint to:
Office of the Health Ombudsman
PO Box 13281 George Street
Brisbane Qld 4003
Ph:
133 646
Does your practice offer bulk bill consultations?
We do not offer bulk billing due to the extensive and comprehensive nature of our generous consultations. There are Medicare rebates available. Please head to our
Fees and Consultations page for further details.
Who are the doctors at On Point Family Practice?
Meet the private billing general practitioners at On Point Family Practice.
Dr Alexander BaggottDr Kate BaggottDr Michael Jokic
Is there wheelchair access to the clinic?
Yes, we are located on the ground floor and can be accessed via wheel chair and other wheeled walking aids.
BACK TO HOME > 